Detail Guide on How to Login, troubleshoot, forgot password Detail Guide on How to Login, troubleshoot, forgot password

Written by Deepak Bhagat, In How To, Published On
November 10, 2023
, 204 Views is a versatile project management tool that helps teams organize tasks, collaborate, and manage workflows effectively. It offers customizable boards, task management, and collaboration features, and integrates with various apps. With its user-friendly interface and flexible customization, it’s widely used for boosting team productivity and streamlining project management.

Logging into

Logging into

  1. Go to the Website: Open your preferred web browser and visit the website. The URL is usually
  2. Locate the Login Button: On the homepage, look for the “Login” button. It’s typically at the top right corner of the page.
  3. Enter Your Credentials:
    • Email Address: Input the email address associated with your account.
    • Password: Enter the password linked to your account.
  4. Two-Factor Authentication (If Enabled): Some accounts might have two-factor authentication (2FA) enabled. If you have this setup, you’ll receive a code on your mobile device or email. Enter the code as prompted.
  5. Click on “Log In”: Once you’ve entered your credentials, click on the “Log In” button.
  6. Access Your Dashboard: After successful authentication, you’ll be directed to your dashboard, where you can access your boards, tasks, projects, and other features based on your account setup.


  • Forgot Password: If you’ve forgotten your password, click on the “Forgot your password?” link on the login page. Follow the instructions to reset your password.
  • Email Not Recognized: If the system doesn’t recognize your email, ensure you’re using the correct email address associated with your account.
  • Account Issues: If you encounter any other problems logging in, you might need to contact’s support for assistance.

Mobile App Login:

If you’re using the mobile app:

  • Download the app from the App Store (for iOS) or Google Play Store (for Android).
  • Open the app and enter your login credentials just as you would on the website.

Remember, your ability to log in also depends on having a valid account with If you’re having persistent issues despite following these steps, it might be best to reach out to their support team for specific help with your account.

Resetting Your Password:

  1. Access the Login Page: Visit the website and navigate to the login page.
  2. Click on “Forgot your password?”: Below the login fields, you should find a link that says “Forgot your password?” or something similar. Click on that link.
  3. Enter Your Email: You’ll be prompted to enter the email address associated with your account. Input the email address you used to sign up for your account.
  4. Request Password Reset: After entering your email, click on the “Reset Password” or similar button. This action will trigger an email to be sent to the address provided.
  5. Check Your Email: Open your email inbox. You should find a message from with the subject related to resetting your password.
  6. Follow the Link: In the email, there will be a link to reset your password. Click on this link. It will redirect you to a page where you can create a new password.
  7. Create a New Password: On the password reset page, enter your new password. Ensure it meets any requirements specified (e.g., a minimum length, combination of letters and numbers, etc.).
  8. Confirm Password Change: After setting the new password, save the changes. You may receive a confirmation message that your password has been successfully updated.
  9. Log In: Return to the login page and enter your email and the new password you just created to access your account.


  • Check Spam or Junk Folders: If you don’t see the password reset email in your inbox, check your spam or junk folders just in case it was filtered there.
  • Instant Email: Sometimes, the email arrives instantly, but occasionally, it might take a few minutes. Be patient and refresh your inbox if needed.

If you’re still encountering issues resetting your password or not receiving the password reset email, you may want to reach out to’s support for further assistance. They can provide more personalized help with account-related problems.

Being locked out of your account can be frustrating, but there are steps you can take to regain access. Here’s a detailed guide:

Locked Out of Your Account:

1. Check for Account Lockout Reasons:

  • Multiple Failed Login Attempts: Accounts might get temporarily locked if there are too many failed login attempts. Wait for some time and try again later.
  • Suspicious Activity: might lock your account if they detect unusual or suspicious activity to protect your account’s security.

2. Steps to Regain Access:

  • Wait and Try Again: If you’ve been locked out due to multiple failed login attempts, wait for a little while (usually 15-30 minutes) before attempting to log in again. This allows the system to reset.
  • Contact Support: If waiting doesn’t resolve the issue, or if you suspect your account was locked for another reason, contact’s support team. Explain the situation and provide any relevant details.

3. Contact Support:

  • Via Email or Contact Form: Visit’s support page on their website. There should be a contact form or an email address provided for support inquiries. Explain your situation and the issue you’re facing.
  • Live Chat or Phone Support: Depending on their support options, might offer live chat or phone support. Check their support page for these options and get in touch with a representative for immediate assistance.

4. Verification Process:

  • Provide Necessary Information: might ask for verification information to confirm your identity and ownership of the account. Be ready to provide details such as your registered email, account details, or any other information they might request.

5. Follow Instructions Provided by Support:

  • Follow Instructions: The support team will guide you through the steps needed to regain access to your account. This might involve resetting your password, unlocking your account, or other actions depending on the reason for the lockout.

If you’re experiencing persistent issues accessing your account, it’s crucial to contact’s support as soon as possible. They’re best equipped to assist with account-related problems and can provide personalized help based on your situation.

Remember to keep your account details secure and use strong, unique pas

Encountering trouble while logging into can be frustrating, but there are various steps you can take to resolve the issue. Here’s a detailed guide to troubleshoot login problems:

Trouble Logging into

Logging into

1. Check Your Credentials:

  • Email and Password: Double-check that you’re entering the correct email address associated with your account and ensure the password is entered accurately. Passwords are case-sensitive.

2. Troubleshoot Connection Issues:

  • Internet Connection: Ensure you have a stable and active internet connection. Try refreshing the login page or switch to a different browser to rule out browser-related issues.

3. Clear Browser Cache and Cookies:

  • Clear Cache: Sometimes, browser cache or cookies might cause login issues. Clear your browser’s cache and cookies and attempt to log in again.

4. Forgot Password or Username:

  • Forgot Password: If you’re unable to recall your password, use the “Forgot your password?” link on the login page. Follow the steps provided in the email to reset your password.

5. Two-Factor Authentication (2FA):

  • Check 2FA Settings: If you have two-factor authentication enabled, ensure you’re correctly entering the secondary authentication code sent to your device.

6. Verify Your Account Status:

  • Account Status: Ensure your account is active and hasn’t been suspended or disabled for any reason. Contact support if you suspect an issue with your account status.

7. Contact Support for Further Assistance:

  • Support: If none of the above steps resolve the issue, reach out to’s support team for assistance.
    • Visit their support page on the website.
    • Look for contact options such as email, live chat, or phone support.
    • Explain the issue you’re facing in detail and provide any necessary information they might require to assist you.

8. Try Different Devices or Browsers:

  • Device and Browser: Attempt logging in using a different device or browser to isolate if the problem is specific to one device or browser.

9. Security Software or VPN:

  • Disable Security Software: Sometimes, security software or VPNs can interfere with website access. Try disabling them temporarily to see if it resolves the issue.


If you’re continuously experiencing problems logging in, especially if it’s a recurring issue, reaching out to’s support is the most efficient way to get personalized assistance. They can address account-specific issues and guide you through any necessary steps to regain access to your account.

Related articles
Join the discussion!